This is my exact problem man these guys are absolutely useless. The feature is literally advertised and it doesn’t Even work!! Terrible
Thanks. But, many of us do not seem to have the "Forget Remote" option. Maybe getting the developers to add that option where missing would be a work-around until the problem is fixed otherwise.
Almost a year later, and nothing.
Not to mention a major software version. If they couldn't manage to fit it into an update like that you've got to wonder whether it's ever going to happen at all.
Thanks for the posts.
If you are still experiencing an issue with your Remote Finder not working on your Ultra device after updating to OS 10.0, please provide us with the following information in this thread: https://community.roku.com/t5/Remotes-Accessories/Remote-Finder-on-Ultra-not-working-in-OS-10-0/td-p...
Once we have this information we will be able to pass it along to the appropriate team to investigate further.
To avoid further confusion, we will be closing this thread out.
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