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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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eileenjay
Level 7
‎02-23-2020 08:33 AM

Remote Controlling Home Page

I can turn the tv on with Roku remote control but am not able to move on to home page to select channel. I have replaced batteries on remote control to no avail. Any ideas please?

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RokuDanny-R
Roku Employee
Roku Employee
‎02-24-2020 12:18 PM

Re: Remote Controlling Home Page

@eileenjay 

Thanks for the note.

Can you please elaborate on the issue that you are experiencing?

When you turn on the TV with your Roku remote, is the TV already set to the HDMI input that your Roku device is plugged into? Your Roku remote will not be able to change the input of your TV, as your TV will only have that functionality.

If your TV is already set to the input that your Roku is plugged into, but are not able to navigate the Home screen with your remote, let us know what device model you have so we can recommend further troubleshooting steps.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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