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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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1-Remote
Level 7
‎03-01-2021 12:58 PM

Remote Control Purple Gel Pad (OK, < > ) Fell Apart. Need to replace Remote.

The Purple Gel Control Pad fell apart.  Can't select "OK, < >".. Remote needs replacing.

It be helpful if Roku had Chat Support.  Their web support takes you in circles... 

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RokuDanny-R
Roku Employee
Roku Employee
‎03-02-2021 04:10 PM

Re: Remote Control Purple Gel Pad (OK, < > ) Fell Apart. Need to replace Remote.

@1-Remote

Thanks for the post.

What Roku model device are you using?

With more information we will be able to recommend you the appropriate replacement remote you will need.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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