Help

Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1-Remote
Level 7
‎03-01-2021 12:58 PM

Remote Control Purple Gel Pad (OK, < > ) Fell Apart. Need to replace Remote.

The Purple Gel Control Pad fell apart.  Can't select "OK, < >".. Remote needs replacing.

It be helpful if Roku had Chat Support.  Their web support takes you in circles... 

0 Kudos
Reply
1 Reply
RokuDanny-R
Roku Employee
Roku Employee
‎03-02-2021 04:10 PM

Re: Remote Control Purple Gel Pad (OK, < > ) Fell Apart. Need to replace Remote.

@1-Remote

Thanks for the post.

What Roku model device are you using?

With more information we will be able to recommend you the appropriate replacement remote you will need.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply