I recently paused my remote (during Superbowl) and when I returned the entire system was frozen - remote did noting! The short side - after an hour of problem solving, looking through the Community and Forums, 3 sets of batteries, apparently the remote does NOT like Energizer or Duracel. As a last resort I tried batteries that I bought at Ikea and VOILA — system back in business. I have 3 Devices and changed all to the Ikea batteries (yellow box). Good news is once the system came back up I was able to pick back up right where I paused it and was able to watch the rest of the game.
