Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Remote @ 100?

My remote shows that it’s at 100 and won’t let me turn the volume down? It’s stuck at 100 and I don’t know how to fix it. I tried to set up the remote again, but the issue is still there. How do I fix that?!

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2 Replies
Roku Employee
Roku Employee

Re: Remote @ 100?

@TiffanyNorman 

Thanks for the inquiry.

Can you please provide more information about the issue you are experiencing? What Roku model device are you using? How are you connecting the Roku device? Is the device connected directly to a TV or is it connected to a sound system?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Re: Remote @ 100?

My power button and volume controls aren’t working. I unplugged everything, I took out the batteries in my remote, I went to the settings and tried the listen to the music to connect my remote, but nothing is working. 

The roku is connected to my tv. The roku+ one. I sent you a message with all of the information. @RokuDanny-R 

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