Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DaniS
Level 7

Remot for ROKU Streaming Stick

I have a older ROKU streaming stick, and the remote has stopped working, I have even tried putting brand new batteries in it. I pair the remote with the TV, and it works for a little while, and then stops working. It especially won't let me use the arrow buttons, so I wonder if the remote and stick are just old?

0 Kudos
2 REPLIES 2\
renojim
Community Streaming Expert

Re: Remot for ROKU Streaming Stick

Is it purple?  Then yes, it's probably just old.  What's the model number written on it or from Settings->System->About if you can get to it.  You can try using the Roku app on your phone as a remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
DaniS
Level 7

Re: Remot for ROKU Streaming Stick

Okay. Thank you!

0 Kudos