Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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DBDukes
Community Streaming Expert

Re: No volume control after 10.0.0 update


@masoncon wrote:

It's a device attached to the TV, I can turn the TV off with the remote but I cannot turn it on and the volume does not work.  Is there a patch or work around for it or not?????


We don't know yet. That number you provided isn't a standard Roku model number. Did you go to Settings > System > About and provide the information next to Model, as was asked?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

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