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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Northcoast66
Level 7
‎09-12-2020 09:55 AM

ROKU enhanced remote controls computer volume

I have a ROKU Premier Enhanced Remote (3800). The volume buttons on the remote work fine for the TV but they also control the volume on my HP All in one computer.  How do I "unpair" or disconnect the ROKU remote from controlling the volume on the computer?

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makaiguy
Level 20
‎09-12-2020 10:55 AM

Re: ROKU enhanced remote controls computer volume

The tv volume and power controls on a Roku remote work by direct line of sight infrared (IR) signals.  There is no pairing, per se, but only finding the right code set to work with your particular tv.

One possibility is that your computer and your TV use the same code set.  Can you place something in front of the computer's IR receiver to block the signal and see if that prevents the problem?

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