I have a ROKU PREMIER (4620R) which I got for Father's Day in June 2018. We just moved and I put up a TV on my enclosed patio, mounted to the wall. I was able to attach the ROKU between the MOUNTING PLATE and the back of the TV (there were spacers and the ROKU fit snugly & securely between these).
When I have the TV pulled out from the wall (to turn it, for example), the ROKU barely reads the remote, I have to hold the remote under the front of the TV. But I also found that if the TV is pushed all the way back against the wall, the ROKU seems to pickup the remote like normal. I put new batteries in the remote as the first step in troubleshooting, that did not help.
Can anyone help me get this working better? When it does not work, I am only maybe 4 to 6 feet from the ROKU, it's not like I am really far away from it. I thought these remotes worked with RADIO WAVES and not affected my line of sight or most things in their way.
FYI, the exact model, in the menu, says 4620RW. Don't know if this makes any difference. Wow, I am surprised, I also have a much older ROKU 2 (2720X) and lots of people on this fourm, when I had some issues with that one, told me that one is RF. Why would Roku come out with a new one, years later, and not make it as good? Would the Roku Enhanced Voice Remote work with my 4620RW?