Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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REMOTE BUTTONS JAMMED KEEPS PRESSING DOWN

Yesterday my remote started pressing the down select button automatically even though the button on the remote is not currently pressed. I have taken out batteries, reset the remote and still no avail. I would like to contact somebody to switch out my remote under warranty but there isn't anywhere to do so?

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2 Replies
Tivoburkee
Level 12

Re: REMOTE BUTTONS JAMMED KEEPS PRESSING DOWN

There probably won't be roku employee on the forums until after weekend, and maybe the Holiday too.

Are you sure its the roku remote and not IR interference in the room from another remote stuck in cushion or under a book?

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boogernose
Level 9

Re: REMOTE BUTTONS JAMMED KEEPS PRESSING DOWN

Have you tried the Roku app for your smart phone.

A new one is like 5 bucks on amazon Probably your easiest bet.

I've found they work better when you dont dribble on them.

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