Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Jonsolo31
Level 7

RC406 Remote battery drain

Hello we are reaching out to get assistance with our roku remote, it drains new batteries after only a couple of days, our device is plugged into the wall, my device model number is 3931RW - Roku Express+

Firmware 10.0.0 build 4209-AE
My remote model number is RC406
My remote firmware is 2.01.19.108
Let me know if any other information is needed.
 
Thanks,
Jon
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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: RC406 Remote battery drain

Hey @Jonsolo31

Thanks for bringing this to our attention.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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