Remotes & Accessories

[bdbond]

Does the enhanced RC392 remote have an earphone jack?

[Tivoburkee]

No, it does not. Only the two $29.99 remotes have headphone jack, the Enhanced voice remote and the Gaming Remote. 

[bdbond]

If that is the case apparently I have ordered the wrong accessory enhanced remote. How do I go about canceling my pending order for the RC392?

[Tivoburkee]

You have to get one of the moderators attention.

 @RokuTannerD  @RokuDanny-R

[RokuTannerD · Accepted solution]

@bdbond Thanks for the note. For help with any account, billing, or order related issue, you'll need to contact our support team here: https://support.roku.com/contactus

Select 'Questions about my account or billing', then 'Managing your order'. 

Thanks,

Tanner