Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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bdbond
Level 7

RC392 Earphone Jack

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Does the enhanced RC392 remote have an earphone jack?

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RokuTannerD
Level 19

Re: RC392 Earphone Jack

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@bdbond Thanks for the note. For help with any account, billing, or order related issue, you'll need to contact our support team here: https://support.roku.com/contactus

Select 'Questions about my account or billing', then 'Managing your order'. 

 

Thanks,

Tanner

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4 Replies
Tivoburkee
Level 20

Re: RC392 Earphone Jack

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No, it does not. Only the two $29.99 remotes have headphone jack, the Enhanced voice remote and the Gaming Remote. 

Edmund
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bdbond
Level 7

Re: RC392 Earphone Jack

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If that is the case apparently I have ordered the wrong accessory enhanced remote. How do I go about canceling my pending order for the RC392?

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Tivoburkee
Level 20

Re: RC392 Earphone Jack

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You have to get one of the moderators attention.

 

 @RokuTannerD  @RokuDanny-R

Edmund
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RokuTannerD
Level 19

Re: RC392 Earphone Jack

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@bdbond Thanks for the note. For help with any account, billing, or order related issue, you'll need to contact our support team here: https://support.roku.com/contactus

Select 'Questions about my account or billing', then 'Managing your order'. 

 

Thanks,

Tanner

View solution in original post

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