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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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sginjersey
Level 7
‎07-10-2020 05:56 PM

RC35 remote drains batteries with headphone in

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I've been using the Roku RC35 remote with the Roku 3 base unit for several years without issue.  Within the past week I notice that when using the headphones, the remote is indicating the batteries are drained within a couple of days, even if new batteries are installed.  No such problems if the headphone is not hooked up.  There have been similar posts recently so I'm wondering if this could be a software issue (running the most recent update 9.3.0) rather than a problem with the remote?

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atc98092
Level 21
‎07-11-2020 02:46 PM

Re: RC35 remote drains batteries with headphone in

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Yep. Nothing wrong. Running the audio amplifier in the remote to feed headphones takes a lot of power. Leaving the phones connected means the amp is always on. Batteries will drain quickly, as you've seen.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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boogernose
Level 17
‎07-10-2020 11:17 PM

Re: RC35 remote drains batteries with headphone in

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Yeah I've heard about this as well.

Just unplug them when not in use.

Has nothing to do with 9.3

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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atc98092
Level 21
‎07-11-2020 02:46 PM

Re: RC35 remote drains batteries with headphone in

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Yep. Nothing wrong. Running the audio amplifier in the remote to feed headphones takes a lot of power. Leaving the phones connected means the amp is always on. Batteries will drain quickly, as you've seen.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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