Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Question of roku control

My roku control Dosent work anymore my daughter decided to help mommy clean and wet control now Dosent work where can I find replacement . Keep in mind I bought in Best Buy the tv Is smart tv It’s  roku tv. Do I have to buy The be same control At Best Buy  Or can I get one with voice thingy can i buy it on amazon ? It’s insignia brand btw !

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Community Streaming Expert

Re: Question of roku control

You can buy the voice remote from amazon and it will work with any Roku tv model once you pair it.

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Roku Employee
Roku Employee

Re: Question of roku control


Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here:


Danny R.
Roku Forum Moderator
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