This is now the 4th Roku device I hav had issues with. The issue with this one is that the remote beeps intermittently all the time for no reason. TV won't even be on and it starts beeping. I press a button and 5 minutes later it starts beeping again. Horrible quality and support from this company.
Can you please provide more information about the issue you are experiencing? What Roku model device are you using? Have you tried replacing the batteries in the remote to see if that resolves the issue you are seeing?
With more information we will be able to assist you further.