Remotes & Accessories

[SebinniCL]

Well I have a Roku streaming Stick and the control does not pair with the device, it turns out that when it does not work, restart the device by holding down the button that is on the device but it still does not work, what can I do?

[renojim]

Have you tried brand new batteries?  The pairing process seems to be very sensitive to weak batteries.

[SebinniCL]

Yeah bro I tríed it but nothing changes

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@renojim wrote:

Have you tried brand new batteries?  The pairing process seems to be very sensitive to weak batteries.

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[RokuDanny-R]

@SebinniCL 

Thanks for the inquiry.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.

Thanks,
Danny