Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Problem with Enhanced Remote Battery Retention

Recently bought Roku Ultra LT with Enhanced Remote (RC496).

Noticed batteries were not held firmly by springs in battery compartment. Batteries literally fall in, and fall out if held upside down.

Compared with Voice Remote shipped with Streaming Stick+ and noticed battery retention springs to not extend as far as with Voice Remote.

Tried extending springs on Enhance Remote, but still, springs are not held firmly, which causes remote to cease functioning.

Enhance Remote Battery SpringsEnhance Remote Battery Springs

Voice Remote Battery SpringsVoice Remote Battery Springs

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