Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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KJSS
Level 7

Private listening?

Got the new stick + 4k couple weeks ago. Has private listening according to your site. And works great on my phone. But have to use my phone. No bigee except when I run out of battery. And cant leave phone on charge all the time. Be nice if I could the remote with earphone jack. But on your store it says sticks not compatible. If stick + 4k has private listening then why is the new remote with earphone jack not compatible?

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4 Replies
Roku Employee
Roku Employee

Re: Private listening?

Hi there! Thanks for reaching out to us regarding your observations.

The Roku Streaming Stick+ does have private listening capability, but only via the Roku mobile app and not through the remote.

The product specifications of the the Roku Streaming Stick+ can be found here: https://www.roku.com/products/compare#sku=3810R

Thank you,
Danny
Danny R.
Roku Forum Moderator
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KJSS
Level 7

Re: Private listening?

Yes I know but why? What would happen if I try to pair the stick with an earphone remote?
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jeffrok
Level 11

Re: Private listening?

"KJSS" wrote:
Yes I know but why? What would happen if I try to pair the stick with an earphone remote?


Because Roku wants you to pay for the premium Roku devices to get the premium features.

Lots of companies do it.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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KJSS
Level 7

Re: Private listening?

Makes sense.  But if they are just going to come out with a new ultra next year not worth it.  Today is the last day anyway to return the stick so I will just stay with the stick.
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