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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Kris10
Level 7
‎01-09-2021 03:04 PM

Private listening remote not working

My private listen remote is not working and it’s been less than a month. I got 2 for Christmas and both are not working. It’s only January 9th. Any suggestions? I changed the batteries. But honestly, it came with Duracell batteries and it should work more than a few weeks. 

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makaiguy
Community Streaming Expert
‎01-10-2021 11:44 AM

Re: Private listening remote not working

This may or may not be your problem, but ...

Batteries drain really fast if you leave the earphones plugged into the remote, as the earphone amplifier is energized whenever the 'phones are plugged in.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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