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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Kris10
Level 7
‎01-09-2021 03:04 PM

Private listening remote not working

My private listen remote is not working and it’s been less than a month. I got 2 for Christmas and both are not working. It’s only January 9th. Any suggestions? I changed the batteries. But honestly, it came with Duracell batteries and it should work more than a few weeks. 

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makaiguy
Community Streaming Expert
‎01-10-2021 11:44 AM

Re: Private listening remote not working

This may or may not be your problem, but ...

Batteries drain really fast if you leave the earphones plugged into the remote, as the earphone amplifier is energized whenever the 'phones are plugged in.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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