Is something going on with Roku private listening at the moment? I have a premier plus that has always worked fine and now private listening isn't working on the remote or the app, even though it says private listening enabled. I've also tried another set of headphones and got the same result. Was anyone else having this problem currently?
I have an older model (2720X - Roku 2), always use the private listening on the remote, but it suddenly stopped working sometime around 11/11/2019. Software version 9.2.0 - build 4131-06. I have tried all of the recommended things, to no avail. All the channels I've tried, including Roku, Netflix, Hulu, have this problem. FYI when I start a show, there is a quick audio burst of "static" thru the headphones, but that's it.
I really want this feature back !!
willis im having the same problem with a 2720x. i wish they would fix this problem soon!!! through another update . i see Tanner(roku) was looking into this. i need this fixed as im hard of hearing . hope Tanner will give us an update on the situation .
Tanner, my Roku account is [personal information removed]
Serial numbers: 1RE3CU021094 and 1RE3DT033223
Software version now 9.2.0 build 4701-06
Happens on all channels, started around 11/11/2019. I do hear a bit of "static" when I first plug in earbuds. I have tried all the recommended troubleshooting on BOTH devices, including reset devices. PLEASE PROVIDE AN UPDATE