Having something plugged into phone jack on the remote really runs down the batteries, what is battery % when go to setting> remote> in use> about?
Im having the same issue since November 2019. I was hoping the latest update would solve the issue but it did not. Im currently using Software version 9.4.0 Build 4200.
I changed the batteries several time and still have the issue. The audio cuts out, and I have to pause the movie and wait for the audio to reconnect. then I can continue for a few minutes.
Is there any way to downgrade tot he software prior to November 2019?
I am planning on purchasing several new Roku TV's but if the audio is this bad, forget it.
Same issue right after update to same version/ build. Roku support has no fix. Tried resetting everything. Happens on Roku stick and a Roku stick Plus, IPhone 8 using Private Listening w/both wired and Bluetooth headphones).