Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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BrightonB
Level 8

Private Listening mode produces loud pop in headphones using voice search

Remote M/N:  RC463

Remote Firmware:  2.01.19.108

Roku M/N:  Ultra 4670X

Roku Firmware:  9.3.0 - build 4143-46

TV M/N:  LG 47LK520-UA

When using Voice Search in Private Listening mode a loud pop is heard in the headphones.  It sounds like an audio amplifier “bump”.  While not excruciatingly loud it is startling.  The only workaround is to unplug the headphones before using Voice Search.

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Private Listening mode produces loud pop in headphones using voice search

@BrightonB 

Thanks for reporting this.

We've escalated your concern. We appreciate you letting us know.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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