Help

Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BrightonB
Level 8
‎05-06-2020 06:00 AM

Private Listening mode produces loud pop in headphones using voice search

Remote M/N:  RC463

Remote Firmware:  2.01.19.108

Roku M/N:  Ultra 4670X

Roku Firmware:  9.3.0 - build 4143-46

TV M/N:  LG 47LK520-UA

When using Voice Search in Private Listening mode a loud pop is heard in the headphones.  It sounds like an audio amplifier “bump”.  While not excruciatingly loud it is startling.  The only workaround is to unplug the headphones before using Voice Search.

0 Kudos
Reply
1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee
‎05-06-2020 03:24 PM

Re: Private Listening mode produces loud pop in headphones using voice search

@BrightonB 

Thanks for reporting this.

We've escalated your concern. We appreciate you letting us know.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply