Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Premiere+ remote stops working intermittently

@Pml55 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Jedi940
Level 7

Re: Premiere+ remote stops working intermittently

This just started happening to me.  Is the only fix to replace the remote?  Pretty sure I've had mine more than a year. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Premiere+ remote stops working intermittently

@Jedi940 

Thanks for the inquiry.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos