Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Power/volume buttons not working

I have a samsung smart tv on which my roku was working great for almost a year and suddenly just the power, volume & mute buttons don't work. All other are fine.  I've reset,  changed batteries,  moved to a different hdmi port. Nothing.

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2 Replies
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Level 19

Re: Power/volume buttons not working

Try reprogramming the remote for the tv:

settings> remote & devices> remote> remote in use> program tv> follow prompts

Edmund
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Level 7

Re: Power/volume buttons not working

Tried that. Went through all the tv codes but won't connect. Doesn't make sense worked before with no issues. 

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