Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Phone number need to change payment due date

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Level 19

Re: Phone number need to change payment due date

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@Maryp  Thanks for reaching out. We aren't currently able to change a payment date for a Roku-billed subscription.

If you need to change a date for a payment on a Roku-billed subscription, you will need to log into your Roku account at my.roku.com and click 'Manage your subscriptions' to cancel your current subscription. You'll then subscribe again on the date you want the payment to occur, after your current billing date has passed. 

 

Thanks,

Tanner

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Highlighted
Level 19

Re: Phone number need to change payment due date

Jump to solution

@Maryp  Thanks for reaching out. We aren't currently able to change a payment date for a Roku-billed subscription.

If you need to change a date for a payment on a Roku-billed subscription, you will need to log into your Roku account at my.roku.com and click 'Manage your subscriptions' to cancel your current subscription. You'll then subscribe again on the date you want the payment to occur, after your current billing date has passed. 

 

Thanks,

Tanner

View solution in original post