Hi All! My Roku remote Is not working! I changed the batteries and went through the pairing process, and in the settings it says that my remote is connected, but when I point the remote at the device nothing happens. None of the controls work. The app works, but I would prefer having a working remote! Thank you
You say you're pairing the remote. Then you say you point the remote at the Roku. The WiFi Direct remotes that pair don't require you to point the remote at the Roku, since they're using a wireless, but not infrared, connection.
So, what model Roku do you have? Settings > System > About
Is your remote a Voice Remote? Does it have a button underneath the battery compartment?
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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