Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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ka1959
Level 7

Ordered new roku missing remote

Ordered new roku express from Amazon I doesn't have remote control included would like an free remote  if possible 

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2 REPLIES 2\
StreamerUser
Community Streaming Expert

Re: Ordered new roku missing remote

You need to report/return it to Amazon (they are usually very good with crediting/shipping a replacement quickly).

StreamerUser
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Ordered new roku missing remote

So it was sold by a third party on amazon, take it up with amazon and the seller? Roku is only responsible for devices actually sold by them. This wasn't. 

Edmund
Roku Community Streaming Expert

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