Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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SLS87
Level 7

One of the two Roku external Speaker will pop even when TV is off.

I have two external Roku speakers.  I’ve tried all the online troubleshooting like factory resets and unplugging everything.  I ensured volume leveling is off and send sound to medium.  One speaker will still intermittently pop while watching streaming video channels. I have tried wired and wireless internet with 350 MBS download and it still happens.  When I plug in the speakers after letting sit following reset I hear a pop (even when TV is off).  Thoughts?

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: One of the two Roku external Speaker will pop even when TV is off.

Hello @SLS87

Thanks for letting us know about the issue you're experiencing.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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