Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Don_Gorgon
Level 7

Old Remote/New Firmware

I tried installing my 3600x into a new tv today but the installation screen was instructing me to pair the remote with the stick as if i had an everywhere remote, not the original IR remote that came with the stick.  Did the firmware update make my remote obsolete?  Is there a solution to this problem without buying a new stick or remote? It seems rather unfair for Roku to turn a perfectly operating device useless.  

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renojim
Level 10

Re: Old Remote/New Firmware

Sticks never came with an IR remoter; they've always required pairing (except possibly the MHL stick).
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