Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

No remote

What to do if I factor reset it and don’t have a real remote and only have a app and can’t control the tv any more because you need to be connected to the internet but can’t do that because I don’t have a remote 

Labels (1)
0 Kudos
1 Reply
Level 20

Re: No remote

You'll need to get a remote that is compatible with your Roku in order to set up a net connection.  Once connected you can use the Roku app on a mobile device.

What model Roku is it, so we can advise on the remote you need?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos