Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Userunfriendly
Level 7

No remote and not connected to wife

Is there a way to find my roku IP address with just the serial number?

 

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3 REPLIES 3\
atc98092
Community Streaming Expert

Re: No remote and not connected to wife

If it's not connected to the network, it doesn't have an IP address. That is assigned to a device when it connects to the network, usually by the primary router. If you have a Roku that is WiFi only, there's no way to connect it to the network without a remote. If it's a Roku Stick, an actual Roku remote is the only one that will work, and different model Sticks use different remotes. If it's any other type of Roku, a generic IR remote will work if it has the correct codes for Roku devices. 

Dan

Roku Community Streaming Expert

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Userunfriendly
Level 7

Re: No remote and not connected to wife

Is there anyway j can connect a roku remote app to my roku stick without my roku being connected to wifi and not having am actual remote connected. I am basically trying to set up my roku stick without a remote

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atc98092
Community Streaming Expert

Re: No remote and not connected to wife


@Userunfriendly wrote:

Is there anyway j can connect a roku remote app to my roku stick without my roku being connected to wifi and not having am actual remote connected. I am basically trying to set up my roku stick without a remote


Nope, it's impossible. You can only control a Stick with the correct Roku remote for that Stick. Once it's connected to a network, then you can use the Roku app on a phone or tablet. But you have to get it connected to the network first, and that requires the remote.

If you have the purple Stick (model 3500), replacement remotes are no longer available. Send a private message to @RokuDanny-R and they can assist you in private. 

Dan

Roku Community Streaming Expert

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If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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