Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Garagetv
Level 7

No good remote on roku streaming stick

Please replace this remote that drains batteries every week or 2 on my roku streaming stick kit. Cant use my tv so this is getting very annoying! 

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2 REPLIES 2\
AvsGunnar
Community Streaming Expert

Re: No good remote on roku streaming stick

@Garagetv 

Perhaps @RokuDanny-R or @RokuKariza-D can help you with this.

In the meantime, try using the official Roku Remote App in the Play/Apple Stores that you can download to a mobile device (phone/tablet).  Some users end up using it in replacement of the physical remote and better for Private Listening if you like that feature as well.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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RokuKariza-D
Roku Employee
Roku Employee

Re: No good remote on roku streaming stick

Hello @Garagetv

Thanks for bringing this to our attention.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be located at the back of the stick.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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