Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
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renojim
Community Streaming Expert

Re: I lost my Original roku. How can I set it up?

@reneasandoval 

You need a remote.  The only way to get it to connect without a remote is to set up your new WiFi exactly the same as your old WiFi.

Roku Community Streaming Expert

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I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: Roku Express network setup problems


@Aj_l wrote:

Thank you so much @makaiguy ! Best and most helpful answer yet! I will try this (if I can figure out how to do it)! Thank you so much again!!!


If you're able to try this, please remember to report back so we know how this goes for you.  So far this advice is only theoretical.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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RokuDanny-R
Retired Moderator

Re: Have no roku express remote

@MandaMay81 

Thanks for the inquiry.

As @Tivoburkee mentioned, you will need a remote to set your device back up.

You can find a replacement Simple remote on our Product page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Community Moderator
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RokuDanny-R
Retired Moderator

Re: I lost my Original roku. How can I set it up?

@reneasandoval 

Thanks for the inquiry.

As @renojim mentioned, you will need a remote to set up your device again and connect to your wireless network. What Roku model device do you have? With that information, we can provide you with appropriate replacement remote for your device.


Thanks,
Danny

Danny R.
Roku Community Moderator
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CoolSnake
Newbie

Gifted Roku Premiere

I'm trying to give my old roku to someone and the original remote has been missing, so it was used with the downloaded app on the phone. Now, trying to set up with the new owner, don't an IP address, can't find/ won't connect to mine/owner phone either. I would appreciate the assistance.

 

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Matt19
Newbie

Setting up roku stick without remote

I just got a roku stick but no remote, how can I set it up without a remote?

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renojim
Community Streaming Expert

Re: Gifted Roku Premiere

@CoolSnake 

You need a remote.  No app will work until it's connected to your network and you can't connect it to your network without a remote.  A cheap universal remote that supports Roku will do.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Tivoburkee
Community Streaming Expert

Re: Setting up roku stick without remote

@Matt19 

It can't be done, sorry. And if this stick is purple then there is not replacement remote available anymore. 

Edmund
Roku Community Streaming Expert

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I am not a Roku employee.
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Jsardo
Reel Rookie

Device connection

I just moved and don’t have the actual remote. I have the app downloaded on new phone and when I search for my device it can’t find it to set up on my tv. I have done a reset on my express and now I have no way to control the options on my tv.

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RokuDanny-R
Retired Moderator

Re: Setting up roku stick without remote

@Matt19 

Thanks for the inquiry.

As @Tivoburkee  mentioned, you will need a remote to set up your device. What Roku model device do you have? With that information, we can provide you with appropriate replacement remote for your device.


Thanks,
Danny

Danny R.
Roku Community Moderator
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