Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
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Rayscopes
Reel Rookie

Re: New pairing not working

Still having same problem as others in this post. I think it’s a defective unit.  Has anyone resolved the issue with Proscan TV?

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Kirsten3
Newbie

Re: New pairing not working

Hello, I got a roku stick for christmas and I'm experiencing the same issue. I can control Roku but not the volume or power.

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renojim
Community Streaming Expert

Re: New pairing not working

@Kirsten3, did you go through the process at Settings->Remotes & devices->Remotes->Voice remote->Set up remote for TV control?

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Staceyde
Reel Rookie

Re: New pairing not working

This just happened to me. How did you ge tot to fix 

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RokuKariza-D
Roku Guru

Re: New pairing not working

Hey @Staceyde

I hope you're doing well.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you futher.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Adls09
Reel Rookie

Re: New pairing not working

I just plugged mine into a Proscan TV and the code that worked was under an RCA code. 

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