Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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New Roku remote with mute button?

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Like many here I am frustrated by the lack of a mute button on my remote. I was about to buy a Sideclick when I found this listing for a new model remote with a mute button. It's a new model RCAL7RW. The writing on the box (assuming the picture is of the correct box) is very encouraging. I can only find it a Walmart on pre-order.

Does anyone know anything about this remote? I would like to use it with a Streaming Stick+ and a Vizio TV. I am hoping the mute button will control my TV. Will it work?

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Tivoburkee
Level 16

Re: New Roku remote with mute button?

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I have a rc-al7 roku remote, it doesn't have RW on the end, it pairs with stick+, premiere, and roku tcl TV's. All I have in the house are Roku tvs, tcl, insignia, and hisense brands. I can't say for sure if would work on non roku tv, but Hisense uses the same IR code set that vizios respond to, which was originally LG/Goldstar code set. In the roku menu rc-al7 is said to be rc250. What it says in the menu never matches what written in the battery compartment.  When this remote is paired with roku tv directly, it controls the volume by wifi. But when I pair it roku stick+ or premiere, and then set up the tv brand, it controls volume & mute by IR.

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7 Replies
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Tivoburkee
Level 16

Re: New Roku remote with mute button?

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I have a rc-al7 roku remote, it doesn't have RW on the end, it pairs with stick+, premiere, and roku tcl TV's. All I have in the house are Roku tvs, tcl, insignia, and hisense brands. I can't say for sure if would work on non roku tv, but Hisense uses the same IR code set that vizios respond to, which was originally LG/Goldstar code set. In the roku menu rc-al7 is said to be rc250. What it says in the menu never matches what written in the battery compartment.  When this remote is paired with roku tv directly, it controls the volume by wifi. But when I pair it roku stick+ or premiere, and then set up the tv brand, it controls volume & mute by IR.

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Tivoburkee
Level 16

Re: New Roku remote with mute button?

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The new remote included with upcoming 2019 Roku Ultra will have MUTE key.

Re: New Roku remote with mute button?

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I was looking for a stand-alone remote to use with my existing Streaming Stick+. I ordered the one from Walmart. It arrived today and it works great!

Tivoburkee
Level 16

Re: New Roku remote with mute button?

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Price just jumped up $29.99 for rc-al7 remote sold at amazon, walmart, and best buy. Smiley Sad

RonGross
Level 7

Re: New Roku remote with mute button?

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Use the Roku app on your smart-device (mine is an Android phone) to select headphones, then reduce volume as needed to "mute" the sound, or plug in a headset to listen quietly or not at all.  This workaround is quite effective, only requiring a "connect" (to Roku) and then "remote" to get the remote screen to again show...then press the "headset" button and the sound is transferred to the phone or smart device..

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dee74
Level 1

Re: New Roku remote with mute button?

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A mute button should be on all Roku remotes. phones ring, folks at door ,strange noises I want quiet NOW not in 6 seconds for the remote to turn down. The only stupid thing Roku has done But i need to buy an ultra after having bought 4 express for my home, yeah right, Roku do the right thing make it available on ALL models.

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Tivoburkee
Level 16

Re: New Roku remote with mute button?

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You don't have to get an  ultra to get remote with mute key, they sell them separately at roku, walmart, best buy, and amazon.

https://www.amazon.com/Roku-Voice-Remote-Official-Players/dp/B07WVFCKSS/ref=pd_ybh_a_65?_encoding=UT...

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