I have a 50 inch TCL TV (50S4250) and a Roku soundbar. Recently my remote stopped working so I got a new Roku voice remote. The problem I'm having is that the new remote has paired to the soundbar, so that whenever I press a button it switches to soundbar. I use an antenna for local TV, and the soundbar doesn't show live TV through the antenna. I've tried to unpair and repair to the TV instead, but the remote again pairs to the soundbar. I'd really appreciate guidance in either getting the new remote to pair to the TV instead of the soundbar, or if that's not possible then getting the soundbar to display live TV via antenna. Thanks in advance!
I don't have a soundbar, so this is a shot in the dark, but ...
Have you tried unplugging the soundbar's power while attempting to pair the remote?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X