Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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andrewjager
Level 7

New Roku device pairing to soundbar instead of TV

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I have a 50 inch TCL TV (50S4250) and a Roku soundbar. Recently my remote stopped working so I got a new Roku voice remote. The problem I'm having is that the new remote has paired to the soundbar, so that whenever I press a button it switches to soundbar. I use an antenna for local TV, and the soundbar doesn't show live TV through the antenna. I've tried to unpair and repair to the TV instead, but the remote again pairs to the soundbar. I'd really appreciate guidance in either getting the new remote to pair to the TV instead of the soundbar, or if that's not possible then getting the soundbar to display live TV via antenna. Thanks in advance!

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Tivoburkee
Community Streaming Expert

Re: New Roku device pairing to soundbar instead of TV

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Yes, my Streambar pairs to every remote before any other Roku has chance, so the remedy is unplug the power from soundbar while pairing the remote to the Roku tv. 

Edmund
Roku Community Streaming Expert

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makaiguy
Community Streaming Expert

Re: New Roku device pairing to soundbar instead of TV

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I don't have a soundbar, so this is a shot in the dark, but ...

Have you tried unplugging the soundbar's power while attempting to pair the remote?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

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Tivoburkee
Community Streaming Expert

Re: New Roku device pairing to soundbar instead of TV

Jump to solution

Yes, my Streambar pairs to every remote before any other Roku has chance, so the remedy is unplug the power from soundbar while pairing the remote to the Roku tv. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
andrewjager
Level 7

Re: New Roku device pairing to soundbar instead of TV

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Thank you both!

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