Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Kathybennett
Level 7

Re: New Roku Voice Remote will NOT pair with Samsung tv

The dog ate my Roku remote but I still have the Roku so I bought a new remote it is a Roku voice remote with TV controls 3700x I cannot get this to pair for anyting please help

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Tivoburkee
Community Streaming Expert

Re: New Roku Voice Remote will NOT pair with Samsung tv

It will not work with the 3700 express, later models like 3900 & 3930, yes. Sorry. 

Edmund
Roku Community Streaming Expert

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Kathybennett
Level 7

Re: New Roku Voice Remote will NOT pair with Samsung tv

I have been looking on Amazon could you please tell me the exact remote I need to buy there's way too many options that say so many different things I really appreciate your help

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Tivoburkee
Community Streaming Expert

Re: New Roku Voice Remote will NOT pair with Samsung tv

No remote will control your tv ifd you have 3700 express, since the only remote it takes are IR remotes. No non-Roku tv IR remote has tv controls, only wifi remotes have that feature. Sorry. 

Roku that come with a remote with tv controls include: Express + (2019), Premiere + 3921x, Stick plus 3810X, Stick Plus 3811x, Ultra LT, and Ultra 4670. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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