New Roku Express+
Remote's OK button not working. all other buttons make roku react. I cannot get past the set up without a OK button.
Batteries replaced, no buttons sticking, reset and re paired both remote and roku. still not working.
I need a new Remote ASAP, how do I get customer support?
Thanks for the post.
I have received the PM that you sent me and will continue to assist you from there.
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Just tested all buttons with cell phone camera, all buttons work except the OK button still. Need an Answer.