Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Schulzea83
Level 7

New Roku App SUCKS

The new Roku App for IPhone is so stupid. You can not click up or down with out it picking the wrong channel or show. It’s a constant back button I have to select which can take so much time to get to HOME Screen. Put the remote back how it was for the App. It makes me want to through my phone and smash the TV every day especially after working all day

5 REPLIES 5\
StreamerUser
Level 20

Re: New Roku App SUCKS

1) Try rolling the Roku app version back.

2) Report app issues directly to Roku:  chat or email - https://support.roku.com/contactus/contact-options   (choose setup/ultra/other/need more help?)

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dathead2
Level 10

Re: New Roku App SUCKS

I am not having this issue but would like to know how do you roll the ios app back?!

Roku Ultra 4660X
RokuOS 10.5.0 build 4208 (was somehow downgraded from 4210 thank goodness as cleared up many issues!)
Sony Bravia 55A8G TV
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StreamerUser
Level 20

Re: New Roku App SUCKS


@dathead2 wrote:

I am not having this issue but would like to know how do you roll the ios app back?!


Internet search is your friend:

https://www.bing.com/search?form=MOZSBR&pc=MOZI&q=roll+back+an+iOS+app

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dathead2
Level 10

Re: New Roku App SUCKS

Apparently a lot of folks are having this problem because the apple app store is full of negative comments about latest release over the last two weeks.  

Roku Ultra 4660X
RokuOS 10.5.0 build 4208 (was somehow downgraded from 4210 thank goodness as cleared up many issues!)
Sony Bravia 55A8G TV
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StreamerUser
Level 20

Re: New Roku App SUCKS


@dathead2 wrote:

Apparently a lot of folks are having this problem because the apple app store is full of negative comments about latest release over the last two weeks.  


Whenever the Roku app is updated (Android or iOS), the support forums start filling with posts about changes made and functionality broken/lost, so its no surprise there is lots of negative reaction elsewhere, and inquiries about rolling back.

Roku generally seems unconcerned with negative feedback with the app, and is slow to fix it, so rolling back is definitely the better option.

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