Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Jilliancarter
Level 7

New Remote Doesn't Play Sound For Locating When Lost

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Recently bought a replacement remote, and it doesn't seem to play any sound when we push the button on the Roku box to locate it. This was our favorite feature, considering we have four kids who constantly lose the remote. Is it possible our remote just doesn't have this capability?

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Tivoburkee
Level 20

Re: New Remote Doesn't Play Sound For Locating When Lost

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Yes, only the Ultra remote has that feature, that's the Enhanced Voice Remote. 

Edmund

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Tivoburkee
Level 20

Re: New Remote Doesn't Play Sound For Locating When Lost

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Yes, only the Ultra remote has that feature, that's the Enhanced Voice Remote. 

Edmund

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Jilliancarter
Level 7

Re: New Remote Doesn't Play Sound For Locating When Lost

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Thanks for your reply. I was afraid I was just being dense.

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gemres
Level 7

Re: New Remote Doesn't Play Sound For Locating When Lost

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I just bought the new remote ultra and it has that feature on the box (button to find remote), and, when I press and hold ok button, I can hear the locator sign.  But when I use the button on the roku box, it shows on screen that it is sending signal, but no sound comes out of the remote. 

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