Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

NEC Plasma remote

I have an advanced Roku remote controlling my TV.  Everything works great except I cannot turn the TV off, so I have to use the TV remote.  I can turn it on with the Roku remote.  The volume control works fine, in fact everything works great except for being able to turn it off with the Roku remote.

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Level 19

Re: NEC Plasma remote

You only remedy is redo the tv programming skipping the first positive result, which you probably used the first time, and see if later results have a power toggle instead of a discrete power command like the one you used. 

So go into settings> remotes & devices> remote> remote in use> program tv> follow prompts

Remember to click NO at the first one to mute the music. 

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