Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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LTC_Vince
Level 7

My verizon remote keeps switching the Cable HDMI source to Roku's HDMI

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I just installed ROKU and everything works perfectly.  Except when I want to watch Verizon Cable tv, I push any button on the remote and it automatically switches the Source input from Verizon HDMI 2 to the Roku's HDMI 1 and shows the start page.  I switch the source back to cable (HDMI 2) and try again-busy any button on the verizon remote and it happens again.  Some how its taking input from both remote.  I did try to see if I could navigate the roku pages with the verizon remote and it does not work - only activates the roku to switch the source input.  - thanks 

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Tivoburkee
Community Streaming Expert

Re: My verizon remote keeps switching the Cable HDMI source to Roku's HDMI

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Go into the roku settings> system> control other devices> uncheck 1-touch play box.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.

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2 REPLIES 2\
Tivoburkee
Community Streaming Expert

Re: My verizon remote keeps switching the Cable HDMI source to Roku's HDMI

Jump to solution

Go into the roku settings> system> control other devices> uncheck 1-touch play box.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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LTC_Vince
Level 7

Re: My verizon remote keeps switching the Cable HDMI source to Roku's HDMI

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Awesome - it worked- thank you!!!

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