Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

My usb cable is broken model wr001 how to get a replacement

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How do I find a replacement usb cable for my roku? I'd like to talk to someone from roku support. 

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Level 15

Re: My usb cable is broken model wr001 how to get a replacement

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If it's just standard USB connectors on each end, then a normal USB cable should work.

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Level 15

Re: My usb cable is broken model wr001 how to get a replacement

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If it's just standard USB connectors on each end, then a normal USB cable should work.

View solution in original post

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Level 7

Re: My usb cable is broken model wr001 how to get a replacement

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Ok thanks

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Level 17

Re: My usb cable is broken model wr001 how to get a replacement

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As far as I can tell, Roku doesn't use the WR001 terminology very often to describe their "USB Power Cable with Long-range Wireless Receiver" (at least I *think* that's what the WR001 is...). You need to use this with the Streaming Stick+ or you won't have any wifi reception. This has a mini USB plug on the end that attaches to the stick to prevent you from just plugging in a plain old micro plug USB cable in.

Available from Roku at bottom of this page: https://www.roku.com/products/accessories/streaming-stick

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