Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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MP88
Level 7

My remote isn't working

I brought my ROKU a few years ago now and my remote has suddenly stopped working. The light at the bottom doesn't acknowledge I have pressed anything, therefore the remote does not work. I have changed the batteries but still nothing happens. How can I solve this? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: My remote isn't working

@MP88 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Have you tried replacing the batteries on the remote? What is the Roku device model that you are using on the remote with?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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