Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

My Roku Keeps Scrolling

My Roku remote has a mind of it's own, it recently started scrolling wildly through each menu screen ignoring button presses as it scrolls every which way. I restarted the system, I changed the batteries and the problem persists. 

 

Help please! 

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3 Replies
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Level 18

Re: My Roku Keeps Scrolling

Have you tried restarting the device?
Settings > System > System restart
(Or for Roku TV: Settings > System > Power > System restart)

These things are just little special purpose computers. Like their big brothers sometimes you just need to clear things out by restarting them.

If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.
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Level 7

Re: My Roku Keeps Scrolling

I have restarted it, number of times, no use. 

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Level 19

Re: My Roku Keeps Scrolling

There's probably a stuck button.

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