Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Erin777
Level 7

My Remote has mind of its own!

My remote is paired, has new batteries, and works---but the buttons all do something different than intended.   For instance, I cannot type in the password to get re-connected because each new digit erases the last one.   Before  re-booting:  Press Netlix, get something else.  Press volume, you select a different program.   The controls are all messed up!  Help.

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: My Remote has mind of its own!

I think th÷ first thing I'd try would be to reboot the Roku.
Settings > Ststem > Restart system
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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Erin777
Level 7

Re: My Remote has mind of its own!

I did re-boot--3X prior to my last post.   Now I have a bigger problem:  I cannot even enter my password to get back in---because each digit erases the last one I enter.  

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makaiguy
Community Streaming Expert

Re: My Remote has mind of its own!

If your Roku is still connected to your local net via wifi, have you tried using the roku app on a mobile phone connected to the same net?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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