Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Sweetpoision
Level 7

Missing cable

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I lost the power cord so Roku sent me a new one but all it is, is this. No cords or plug to plug in. I needed the cables and cords that go into all the numerous holes!😞

Also ~ I am to hook this up to my Comcast flex box and my TV I guess.  Does someone have the steps to do this?  After I get all the cables?

Thank you!!

F5BE9D38-F3F9-4F04-8583-5271DAF75724.jpeg

 

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Tivoburkee
Community Streaming Expert

Re: Missing cable

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Looks like the Roku 2 4210, I think you need the PW01 listed here on this page:

https://www.roku.com/products/accessories/player

Scroll past the remote to ac adapters it's the last one before you reach cables. Then you need a hdmi cable to connect it to the tv. 

Edmund
Roku Community Streaming Expert

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8 Replies
Tivoburkee
Community Streaming Expert

Re: Missing cable

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What is name and model number of your roku? What type is it? Stick, Roku tv, Roku console? 

Edmund
Roku Community Streaming Expert

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Sweetpoision
Level 7

Re: Missing cable

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 Hi TiVo!  

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Sweetpoision
Level 7

Re: Missing cable

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 TiVo ~ I’m trying to post a picture of my Roku but it won’t let me😞

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Sweetpoision
Level 7

Re: Missing cable

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DDD5409E-3862-4165-A981-17FDF7FDFCE6.jpeg

I did it!

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Tivoburkee
Community Streaming Expert

Re: Missing cable

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Looks like the Roku 2 4210, I think you need the PW01 listed here on this page:

https://www.roku.com/products/accessories/player

Scroll past the remote to ac adapters it's the last one before you reach cables. Then you need a hdmi cable to connect it to the tv. 

Edmund
Roku Community Streaming Expert

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If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Sweetpoision
Level 7

Re: Missing cable

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Thank you!  I wonder why Roku sent the adapter I posted up there.  I sent them the same picture in chat.

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thomasmckinney1
Level 7

Re: Missing cable

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atc98092
Community Streaming Expert

Re: Missing cable

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As to your question about connecting the Comcast and this to your TV, they both should simply connect to an available HDMI port on your TV, and you use the TV remote to change between the cable box, the Roku, and perhaps over the air TV. HDMI cables are inexpensive and can be found almost anywhere. The HDMI cable carries both the video and audio signal to the TV, so you only need the single connection.

If your TV doesn't have HDMI ports, or it only has one, then you have another issue. Smiley Very Happy

Dan

Roku Community Streaming Expert

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