Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Missed Button Presses on Roku Express

My remote is suddenly not working. I have a Roku Express and will have the remote 1 inch away and nothing is happening. Only the home button and down button are working. I have rebooted and switched out the batteries, but no luck. Also, when I press any button, the little light on the Roku Express, does blink. 

Any suggestions?

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Roku Employee
Roku Employee

Re: Missed Button Presses on Roku Express

@erba 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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