Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Akdeller
Level 7

Mic voice functionality stopped working on remote

The MIC function is not working  on my Roku Remote   My Roku Remote information is as follows;

Model:  3810X Roku Streaming device
Serial #:  YH00IT845765

Software Version:  10.00-Nuild 495-50

Device ID:  2139C1845765

i tried changing out the batteries but no changes.   Thank you
Kathi Deller

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Volume Control on Roku remote stopped working on OS 10.0

@Akdeller

Thanks for the post.

We would recommend taking a look at the troubleshooting steps outlined in our Support page here: How do I resolve issues with my Roku® voice remote?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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