Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Menu list will not stop scrolling. Unable to make any selection to access settings or anything else.
I have a Roku Express that is a little over a year old. It has worked without problems until now. The menu list will not stop scrolling. I saw something online about going into settings to complete a "system restart"...but it will not allow you to make any selection to access settings or anything else.
Re: Menu list will not stop scrolling. Unable to make any selection to access settings or anything e
Check for other remotes in the room, under a book, in cushion, sounds like IR interference. Try standing in front of the roku to see if it blocking the incoming IR from the source.
If after trying the steps provided by @Tivoburkee are not working, please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
