Menu list will not stop scrolling. Unable to make any selection to access settings or anything else.
I have a Roku Express that is a little over a year old. It has worked without problems until now. The menu list will not stop scrolling. I saw something online about going into settings to complete a "system restart"...but it will not allow you to make any selection to access settings or anything else.
If after trying the steps provided by @Tivoburkee are not working, please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.